Privacy Policy
Last updated: June 2026
1. Introduction
SYGNAL.TRADE ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our website, applications, and services (collectively, the "Service").
By accessing or using SYGNAL.TRADE, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
Information You Provide
- Account registration details (name, email, password)
- Profile information (avatar, timezone, preferences)
- Communication data (emails, support tickets, feedback)
- Payment and billing information
- Trading data and activity logs
Information Collected Automatically
- Device and browser information (IP address, user agent, device type)
- Usage analytics (pages visited, features accessed, time spent)
- Cookies and similar tracking technologies
- Location data (if permitted by your device settings)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service
- To process transactions and send related information
- To send promotional emails, newsletters, and marketing materials
- To respond to your inquiries and provide customer support
- To personalize and enhance your experience
- To analyze usage trends and optimize platform performance
- To detect, prevent, and address fraud and security issues
- To comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service providers and business partners (payment processors, email services, analytics providers)
- Legal authorities when required by law or to protect our rights
- Successors in case of merger, acquisition, or bankruptcy
- Other parties with your explicit consent
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted content. You can control cookie preferences through your browser settings.
For more details, please see our Cookie Policy.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications
- Data portability
8. Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or prominent notice on the Service. Continued use of the Service constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@sygnal.trade
Address: SYGNAL.TRADE, Australia